Feedback & Help

Knowledge Base

  1. Troubleshooting 

    1. The orange button on the PlayPosit builder is not appearing
    2. Assignment due dates do not save within Blackboard
    3. All the scores for my class are missing! What happened?
    4. Blue triangle appears on video
    5. No PD button appears for teacher account in my admin dash.
  2. Getting Started 

    1. Create your first Bulb
    2. Assign the bulb to your class
    3. Get your students uploaded
    4. Pull from any online video
    5. How do I monitor students on my Bulb?
  3. Apps 

    1. Are there any guides on the PlayPosit-Edmodo integration?
    2. How does the PlayPosit app on Edmodo work?
    3. How does the Schoology app work?
    4. How does the Google Classroom Integration work?
    5. How do I assign a bulb to my Google Classroom?
  4. Assigning a Bulb to Students 

    1. How do I assign a bulb to students/classes?
    2. Can you help me add a class and enter the class information?
    3. How do I assign a bulb to unregistered students?
    4. What happens if a student takes an unassigned lesson?
    5. After an assignment's due date is passed, can the students still access the assignment?
  5. Browser and Network 

    1. How to enable third party cookies.
    2. Technical Requirements
    3. Accessibility
    4. Does PlayPosit work on all browsers?
    5. How do I clear my browser cache?
  6. Building a Bulb 

    1. How do I access the new PlayPosit builder?
    2. How do I embed questions into my video?
    3. How do I add multiple video clips into a Bulb?
    4. What settings are available for my bulb?
    5. How do I crop videos?
  7. Classes 

    1. Is there a way to organize my bulbs?
    2. How do I edit the settings of my unit or delete the unit completely?
    3. How do I add a co-teacher to my PlayPosit account?
    4. How do I remove a bulb from its unit folder?
  8. Copying Bulbs 

    1. I'd like to be able to share my lesson with my colleague so that she can assign it to her classes. How can I do that?
    2. How do I add a colleague's bulb to my account?
    3. How do I keep my bulbs private from the public?
    4. How does the Video Channels feature work?
  9. playposit for Schools 

    1. General Inquiry
    2. PowerSchool Integration
    3. Canvas Login to PlayPosit doesn't work as expected
  10. Flipped and Blended Use Cases 

    1. Why should I flip with PlayPosit?
    2. What apps do you recommend to use with PlayPosit?
  11. Grades and Monitoring 

    1. Analytics 2.0 - new and improved PlayPosit monitoring system.
    2. Can I chat with my students?
    3. What do the colors in the monitoring page mean?
    4. Can I print out the responses to a discussion?
    5. How do I see which students watched my video? What sort of data does playposit give me?
  12. International Support 

    1. Is PlayPosit available in other languages?
  13. Loading Bulbs 

    1. I get an error "The requested video can not be played. Please contact your administrator"
    2. My video is choppy - it doesn’t play continuously (it stops and starts while you’re watching), or stops early
    3. During lesson playback, I or my students get the error message "This video is private"
    4. There are advertisements (ads) in my bulb. What is going on?
  14. Logging In 

    1. How do I reset my own password as a teacher?
    2. Why am I redirected to a login page from LTI?
  15. Premium 

    1. Is PlayPosit free?
    2. How do I find information on pricing?
    3. What are the premium question types?
    4. Can I print out a worksheet of my PlayPosit questions and answers?
    5. How does gradebook download work?
  16. Searching for Bulbs 

    1. Can I see some sample lessons?
    2. How do I search a pre-made bulb?
  17. Sharing and Embedding Bulbs 

    1. What are the different sharing options (for registered students, for unregistered students, share with colleagues) used for?
    2. HOW DOES COPYRIGHT WORK FOR PUBLIC VIDEOS USED IN PlayPosit?
    3. Can I embed a bulb into my Learning Management System (LMS) or blog?
    4. I want to share my PlayPosit lesson with teachers at a PD session or conference. How can I do that?
    5. Can a colleague or co-teacher download my bulb?
  18. Signing Up 

    1. How do I get my students signed up?
    2. Do students need an email address to register?
    3. How do students sign up with their google (gmail) credentials?
  19. Student and Password Management 

    1. How can students reset their password?
    2. Is there a way to see my class lists without asking to monitor a specific quiz result?
    3. Are there any simpler login methods for K-5 students?
  20. Students 

    1. How do I add students?
    2. Can students retake questions?
    3. How do I edit a student's name or email address?
    4. I want to remove students from the class now. How do I do that?
    5. How do I change student class assignment?
  21. Students Joining Classes 

    1. How do students join a class after signing up?
    2. Can I upload a student roster?
    3. My students cannot find me when they search by my class or last name. What is going on?
    4. If a student is unlinked to a class, and takes your lesson where do the results appear?
    5. How do I create additional class groupings for my students?
  22. Tutorials 

    1. Live chat support
  23. Video Sources 

    1. What video sources can I use with PlayPosit?
    2. Our school blocks YouTube for students. Can I use PlayPosit?
    3. How do I convert videos into an .mp4 file under 200 mb?
  24. All articles 

    1. Is PlayPosit free?
    2. Why should I flip with PlayPosit?
    3. I'd like to be able to share my lesson with my colleague so that she can assign it to her classes. How can I do that?
    4. How do I reset my own password as a teacher?
    5. Can I see some sample lessons?
    172 articles 

Feedback and Knowledge Base